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Gaming Console Repairs & Services

Require Game Console Repair Services? East Rand Computers Has What You Need!

Gaming consoles are basically computers, right? They also require a little love from time to time, even though they're not as easy to work on, unlike their actual computer counterparts. Well, East Rand Computers is here to offer repairs, maintenance, and general services for all your gaming console's needs and wants. From portables and handhelds to the latest and greatest Xbox Series X/S and PlayStation 5, ERC cares for them all.

Although it may not seem like it, gaming consoles require attention, too, just like their PC counterparts. Just because a gaming console sits out of sight next to or under your TV most of the time does not mean they're free from any maintenance or repairs should you be unfortunate enough to require them.

A gaming console needs general maintenance like a computer, especially if you hear the fan ramp up more, making more and more noise. This is especially true once a console has sucked in so much dirt, dust, and pet hair that it begins to clog the heatsinks and fan, causing the console to run hotter and ramp its fan speeds up to keep the console cooler.

Not only that, but the thermal paste between the APU and heatsink will dry up in no time (or liquid metal in the case of the PS5 acquiring dry spots), which translates to a hotter system. This is especially true for the factory-applied thermal paste that isn't the greatest from the start.

ERC is here to assist with all gaming console repairs and services as needed before you end up rage-quitting! Just give us a call, and you'll be back to pwning noobs in no time.

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Gaming Console Repairs & Services Form

Has your busted Gaming Console got you beat? Would you rather be gaming instead of doing the work you keep putting off? Unless you're requesting ERC's assistance in repairing your Gaming Console, it looks like you'll finally be getting on with that work you've been putting off for so long. Or you could get in contact with East Rand Computers below to have your Gaming Console looked at by us. Procrastination: 1; Work: 0.

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A Few Noteworthy Gaming Console Services East Rand Computers Has to Offer Your Console

A mere summary of Gaming Console Repairs and Services East Rand Computers can offer your Game Console when it needs it the most. Get back to gaming uninterrupted!

HDMI Port Replacements

Fix a broken and mangled HDMI port that's no longer outputting a display

Board-Level Repairs

Gaming console board-level repairs for a console that's not turning on or acting erratically

Console Maintenance

Console cleaning and maintenance for a dirty and clogged-up system

Thermal Paste

Thermal paste replacement for better thermal transfer and efficient cooling

Analog Stick Drift

Fix a controller that's drifting in any direction due to analog stick drift

Sticky Controller Buttons

Fix sticky, dirty, and non-responsive gamepad controller buttons

Faulty Drive Lens Fix

A DVD drive that's no longer reading DVDs/Blu-ray game discs

Dead Hard Drive

Replace a dead hard drive that's clicking, crashed, and has become non-responsive

Game Console Mods

Mod your gaming console to unleash its full power and potential

Cool & Calm

It's the worst when you're trying to play your games, but the console's cooling fan runs louder than the game itself! Quieten down your game console with a well-deserved service. This means clearing out all the dirt, dust, and debris from the console, more specifically in places like its heatsink and fan assembly.

More importantly (and more crucial and beneficial to the console) is to replace the not-so-great factory-installed thermal paste that the manufacturer uses (or liquid metal in the case of a PS5) with a high-performance and high-quality thermal paste. Over time, the original paste dries out and hardens to the point where it's doing little to keep the console cool and collective. In PlayStation 5 consoles, the liquid metal thermal interface material tends to develop hotspots where the liquid metal has dried out or shifted out of place.

Console maintenance services offered by East Rand Computers will ensure your gaming console stays running cool and efficiently for a prolonged life span, all whilst maintaining a constant framerate during gameplay and reduced fan noise.

The Dreaded Analog Stick Drift

Trying to play your game, but either one of your analog sticks has a mind of its own? Trust, we've all been there. It's no bueno and, by far, the most commonly requested console repair. Whether it be a racing game where it seems like your car has autopilot enabled and the steering has a mind of its own or a first-person shooter game where right as you're about to take the shot you lined up perfectly, only ends up going way off course as you pull the trigger!

ERC will repair your Xbox, PlayStation, or handheld's analog stick drift like new so you can return to pwing n00bs like the pog champ that you are!

Sticky & Unresponsive Buttons

Unsurprisingly, holding something in your oily, sweaty hands for prolonged periods may cause your gaming controllers to malfunction to the point where buttons either begin sticking or no longer register button presses. Or perhaps you are an avid gamer or streamer whose game controllers get a lot of use and abuse to where the conductive rubber pads have worn themselves down.

Game controllers are also prone to daily occurrences like liquid spills from beverages, pet hair getting stuck where it shouldn't, and food debris, to name a few common issues.

Whatever the situation may be, East Rand Computers will fix your gaming console controllers in no time! After all, what use is a game console if you can't even navigate the menu system, let alone even think about playing games?

Game Disc Not Read =
No Gaming

How can you play games if you've just purchased a physical copy of a game disc, but your gaming console can no longer read game discs? Yeah, exactly, you can't! Game console DVD or Blu-ray drive/lens issues are not uncommon, and they tend to fail, either from a dirty lens or hardware failure.

Although hardware failure is a real thing, it thankfully doesn't always fail right away but instead gives you early warning signs such as taking longer to read discs, disc read errors from time to time, or the disc spinning up and then back down, to mention a few. This is just the console telling you to get ahold of ERC so we can sort it out for you ASAP before it becomes a burden for you.

HDMI Port Repairs

A gaming console with a broken HDMI port is like a car with no wheels - you can start it up and listen to all the sounds it makes and admire it from a distance, but you can't take it for a spin. A broken HDMI port is no different. How are you going to play video games with no picture on the screen? East Rand Computers has you covered for this exact issue, along with other repairs such as broken USB ports or even deeper board-level repairs that prevent your gaming console from functioning correctly or even turning on. Whatever the issues are, East Rand Computers is happy to assist you!

Stone-Dead Hard Drive

Super inconvenient when a hard drive dies and you lose all your information on it, isn't it? Unfortunately, that's just the nature of spinning mechanical hard drives, and the one in your gaming console is no different. Once the drive in your gaming console dies, so do (you) and your gaming adventures. Let ERC see to your gaming console repairs to get you and your console back to gaming. The hard drive will be replaced, and the console's operating system will be restored, restoring your console to its former glory.

Heck, why not invest in a Solid State Drive (SSD) to replace the factory spinny mechanical hard drive? Not only does this significantly reduce the risk of the drive ever failing again, as there are no spinning parts, but it will also offer a boost in overall performance with game load times so you can get back into the action even quicker!

Pimp My Console

Perhaps you'd like to go a different route, and you're interested in customising your console in a unique way that involves case mods. Mods could include cutting a window into the case so you can view the insides while it's running, or you want to install RGB LEDs or even change the colours of the factory power button LEDs, or maybe you've grown tired of looking at the same old colour and want to change it to something else? East Rand Computers will turn that into a reality for you. Get in touch, and let's make it happen!

Board-Level Repairs

Looking for game console repairs? Repair a gaming console that's, well, broken. A game console that's no longer turning on, not reading game discs, making weird noises, was working one day, and the next day will no longer power on can be common issues when it comes to gaming console repairs.

East Rand Computers' game console board-level repairs service will do its best to give your game console one more shot at life by repairing it and returning it from the dead. Repairing a game console not only works out cheaper than buying a whole new system but also keeps your console far away from the ever-growing e-waste pile where many electronics end up among game consoles.

Thermal Paste Replacements

The best performance and cooling solution for any gaming console is to replace its thermal paste between the APU and heatsink, especially if the console is a couple of years old already. Thermal paste replacements on gaming consoles ensure a longer life span and offer quality-of-life improvements such as reduced fan noise and constant framerates during gameplay. Not to mention that the factory-installed thermal paste is not of the greatest quality to begin with.

Replacing your game console's thermal paste with a high-quality, high-performance paste like ARCTIC's MX-4 and general servicing means a happy console, and a happy game console equals a happy gamer!
Fix Your Game Console Today.

Let ERC Have A Look At Your Game Console Now!

Follow these easy steps:

  1. Fill in the Game Console Repairs Contact Form here or click the CALL ERC NOW! button.
  2. Done. We'll take care of the rest :)

Here's how:

  1. Fill in the Smartphones & Tablets Repair Contact Form here or tap the CALL ERC NOW! button.
  2. Done. We'll take care of the rest :)
Call ERC Now!

064 027 3920

Game Console Repairs Contact Form

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Frequently Asked Questions

Answers to Question you might have about ERC's Game Console Repair Services.

East Rand Computers can repair and service all gaming consoles.
No, if your console requires repairs that have nothing to do with system-level files and user data, then your gaming console will not be reset. However, if your console needs resetting for whatever reason, such as replacing the hard drive, you will be informed before continuing with the repairs.
OEM or third-party. It depends on what suppliers have and what the replacement part is for. Also, East Rand Computers will only use high-quality third-party replacement parts.
Gaming console repairs can take anywhere from several hours to a few days. It depends on the complexity of the repair at hand and what it requires to be fixed correctly.
Like all electronics, it's a yes and no answer: liquid damage is a mixed bag of results. Liquid often damages several components, not just one specific isolated part. Therefore, it's like a chain effect that damages one component to the next. That being said, ERC will work on your consoles to the best of our abilities.
More than likely. If your Xbox/PlayStation/Switch game console is still covered under warranty by the manufacturer or retailer you purchased it from, they should be your first repair option. If they're not an option, East Rand Computers is your alternative go-to game console repair service in Johannesburg.
Not necessarily, no. If all else fails, then we will resort to factory resetting your console. This is especially true if your console's hard drive has crashed. Upon replacing the hard drive, the console's respective software will be reinstalled, which in itself is a factory reset. You will always be informed first before any resetting is performed.
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How would you like to contact East Rand Computers today?

Contact East Rand Computers in a way that suits you best! Remember, ERC is available from 08:00 to 21:00 on weekdays, and 09:00 to 17:00 on weekends and public holidays:

About ERC

For the love of computers and a passion for working with one's hands, East Rand Computers combines the two into a business model that'll keep your devices running at their peak performance to serve you a while longer, all while trying to keep them as far away from the e-waste pile as possible.
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Repair ServicesFAQs
Repair ServicesFAQs

About ERC

For the love of computers and a passion for working with one's hands, East Rand Computers combines the two into a business model that'll keep your devices running at their peak performance to serve you a while longer, all while trying to keep them as far away from the e-waste pile as possible.
Read More

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About ERC

For the love of computers and a passion for working with one's hands, East Rand Computers combines the two into a business model that'll keep your devices running at their peak performance to serve you a while longer, all while trying to keep them as far away from the e-waste pile as possible.
Read More

Site Navigation

Responsive Footer Menu

About ERC

For the love of computers and a passion for working with one's hands, East Rand Computers combines the two into a business model that'll keep your devices running at their peak performance to serve you a while longer, all while trying to keep them as far away from the e-waste pile as possible.
Read More

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